After sale service commitment

Service hotline: 021-68112068

Lifelong service:

Shanghai Prevost valve industry provide life-long repair service for their products.

Guarantee.

1, Shanghai valve industry to Prevost products are guaranteed for 12 months.

2, after the warranty expires, the costs borne by the customer, but also through consultation.

2, cause product damage due to the design or manufacture defects, not normal use, our company is responsible for the repair, unable to repair can return

3, human factors and irresistible factors causing the product cannot be used, the company responsible for the repair. During the costs borne by the customer or both parties consultation.

We

Product failure occurs within the warranty period solution

1, site failures: the phone field engineers, help to solve the fault

2, the failure can not be solved: the phone, customers may be sent back to repair our products.

3, site failures: the product can not back to repair, our new products to replace the. The problem products returned to our company, the inspection is the quality problem, we assume the cost. If not the quality, before new products costs borne by the customer.

4, site failures: the need for repair personnel to the scene, my company repair personnel arrived at the scene in the 24－72 hours (depending on distance)